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This Town Was Knocked Offline By Hackers (HBO)

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City officials in the sleepy West Texas border town of Del Rio arrived to work on January 10th to an ominous situation - their computers didn't work.
At first, it appeared that the internet wasn't functioning, but the city's IT department soon confirmed that their entire system had been encrypted, and hackers were asking for a ransom to unlock it.
Though hard numbers are hard to come by, ransomware, as it's known, appeared to enjoy a banner year in 2018, with cities such as Atlanta and Charlotte, North Carolina locked out of their data systems for weeks. "People who aren't computer savvy don't realize how big of a deal it is," Mayor Bruno "Ralphy" Lozano told VICE News.
As of writing, the city of Del Rio is still locked out of its servers, though Lozano tells us that the town's insurance successfully negotiated with the hackers to get their data back. Officials wouldn't say how much ransom was paid, but the town's IT department is keeping the city offline as a preventative measure until they determine if they should rebuild the system from the ground up.
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Feb 8, 2019

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Comments 897
VICE News
VICE News 2 months ago
"People who aren't computer savvy don't realize how big of a deal it is," Mayor Bruno "Ralphy" Lozano told VICE News. WATCH NEXT: How Israel Rules The World Of Cybersecurity - bit.ly/2GO8eGo
CAGonRiv
CAGonRiv 2 months ago
+Andrew Stewart it's a damn good article. You should look into how Cuban's are now the world's most effective Intel brokers
Andrew Stewart
Andrew Stewart 2 months ago
*How Israel rules the world* /br ...of cyber security
CAGonRiv
CAGonRiv 2 months ago
+TheShadowofDormin you clearly don't have a background in CompSci. What happened here has been around for more than 20 years...bro, you have NO idea what lingers in the dark.
TheShadowofDormin
TheShadowofDormin 2 months ago
THIS IS POSSIBLE!?!? WTF......We should make sure not to get rid of our old systems
Jeffrey Nunes
Jeffrey Nunes 2 months ago
Im sorry but s.e.a. has Israel beat.
Mike Foxtrot
Mike Foxtrot 11 days ago
Why does the Mayor have a Mexican flag in his office?
Mike Foxtrot
Mike Foxtrot 7 days ago
Retard comment of the day.
R last
R last 7 days ago
+Mike Foxtrot OK Trump. has anyone checked that the mail order bride he calls Melania is in the white house...
Mike Foxtrot
Mike Foxtrot 7 days ago
More like treachery.
R last
R last 7 days ago
cause it a border town and it's our heritage
GamerbyDesign
GamerbyDesign 28 days ago
I wonder if they got this fixed.
RoBoVader
RoBoVader Month ago
What a stereotype, "Was it the Russians?".
Andres Osuna
Andres Osuna Month ago
Just 30 min away from my city i sometimes go there
CT_Human
CT_Human Month ago
Yo! I remember when this happened, I live here! scary stuff.
James S.
James S. Month ago
Yet IT is the first dept to get cut.
TheOnlyLinkify
TheOnlyLinkify Month ago
The mayor is something else...the Russians lol
GamingTV
GamingTV Month ago
guess that queer don't understand trolling sarcasm
Drastic Change
Drastic Change Month ago
Why is there a Mexican flag inside a politicians office inside the United States?
Dj M3
Dj M3 Month ago
Backup the system and data all the time!
Marie Jackson
Marie Jackson Month ago
I... don't remember this happening. 😂 Then again I barely pay attention here because it's not a great place.
Dang
Dang Month ago
these people can hit off a whole city and i boot my self offline when trying to hit someone else off... smh
Clinton Gwanyama
Please change your password from 123456 to Qwerty
Ben Russell
Ben Russell Month ago
I work in IT. It was almost 100% random. Either someone made their system vulnerable by getting a virus a dozen different ways, or it was a random attack on an open network port, most likely RDP.
Elian Gonzalez
Elian Gonzalez Month ago
Never thought del rio would be on vice news
buoyant
buoyant Month ago
the problem of this town lies exclusively within it's administration. they should've been accumulating regular automatic backups of sensitive data and when they've got compromised they must have reinstalled their software and recovered data from latest valid backup.
M. Savage
M. Savage Month ago
"Is it the Russians?" lmao. A little too much Fox news going on there.
Sir. Smoke a lot
I live in the town an I can fully 100% admit that this is fake an the mayor knows about all along
Eric Murray
Eric Murray Month ago
Backups on-site and off-site would have saved the day here.....
Christopher Rodriguez
dam shortie in the ram shirt jaja
Tyler Lowther
Tyler Lowther Month ago
Guy all thinks it was a random attack lol Who voted for this dude?
R last
R last 7 days ago
everyone
司此雷
司此雷 Month ago
Damn the comments are full of nut jokes. But a hacker can't simply hack in to a system, so I presume he/she send a fake email with malicious software-virus(Ransom ware) to one of the employees of the city government and he/she opened it, hence infected one computer, then later the entire system. A backdoor as a matter in fact.
Richard Phillips
Russians lol
Jeffrey
Jeffrey Month ago
Plot twist: Its the mayor who hacked the city.
xele fonte
xele fonte Month ago
Sounds like an inside job by a disgruntled employee working for the city of Del Rio.
Tec 2000
Tec 2000 Month ago
The city is a joke
R last
R last 7 days ago
they think the same about u
Jacckeyy
Jacckeyy Month ago
All I see is incompetent people being in charge of the highly sensitive data. This is a sad case of mismanagement and ignorance of the Mayor's office.
Kris B
Kris B Month ago
So who opened the paycheck.doc email? lol
Luke H
Luke H Month ago
Always blame the Russians.
Mason Mozitis
Mason Mozitis Month ago
sounds like a ddos attack and if it is, all they need is ddos filters, there like $600,000 a unit tho for that massive of a scale
n nn
n nn 2 months ago
1:24 this rainbow taco has no idea what hes talking about.
Jiblert CP
Jiblert CP 2 months ago
1:52 I have that same heart decoration piece that's on the front of the counter. :P
Kenneth Huang
Kenneth Huang 2 months ago
Well the response to the problem was pretty good, I’ll give them that
Nicholas Maietta
Nicholas Maietta 2 months ago
I'm an I.T. Specialist, network security specialist as well as a network intrusion detection specialist. There is absolutely no fucking reason they couldn't get things back in operating within a day or two.
Jeremy Bulger
Jeremy Bulger 2 months ago
Thought you weren’t suppose to negotiate with these types of people
JH
JH 2 months ago
As the President I would hunt these groups like ISIS, drones would fly in to whatever city they were in and blow them up.
DataStorm
DataStorm 2 months ago
Mayor needs to get that Mexican flag out of his office. Might want to check the cartels and consult someone who can simply monitor and control network traffic and install honey pots in your system for hackers to "find". Another case of gross negligence and total incompetence from government officals.
subscribe here for no reason why not
Gay mayor.. that's a milestone
BBC600
BBC600 2 months ago
Although Ms. Vela complains about using the typewriter (which probably was inconvenient for her especially since she mentioned having the letters pretyped on the computer) she should be thankful she has that available to her. We as a society rely too heavily on the Internet and computers! Paper is tried and tested. Everyone should watch this video as it shows why I prefer to use paper when possible.
Damianz
Damianz 2 months ago
Build that fire wall, build that fire wall
Black Water Revival
Black Water Revival 2 months ago
“Random”
The infamous Pj
The infamous Pj 2 months ago
Hearing the mayor talk I’m not surprised someone was able to do this hes literally talking out of his ass .
Spencer T
Spencer T 2 months ago
My God that mayor lol
Spencer T
Spencer T 7 days ago
+R last I didn't disrespect anyone. And just because your a veteran doesn't mean your a protected class, if a veteran ran up and hit you does it mean you should just thank him? There are assholes and there are good people in any class.
R last
R last 7 days ago
+Spencer T there are bigger problems then disrespecting a veteran who stepped up and running a city....
Spencer T
Spencer T 7 days ago
+R last everything, literally everything.
R last
R last 7 days ago
what about him?
jimcola99 Buchanan
jimcola99 Buchanan 2 months ago
Questions I want answered. Did they pay? How much did they pay?
Kille78
Kille78 2 months ago
This is the kind of place where everyone just rolls their eyes at IT when they explain how vulnerable they are and then they're the ones that get blamed when it happens
Kille78
Kille78 2 months ago
How in the hell did that guy get elected?! He's completely clueless in the most basic things. Not to mention that lady using a typewriter. Just because you dont have internet does not mean you cant use the damn computer holy shit these people are all complete morons.
Butt Cheese
Butt Cheese 2 months ago
Oh TexAss
Shelly Bee
Shelly Bee 2 months ago
There are people I love in Del Rio, Texas 😢
Real Ganstas
Real Ganstas 2 months ago
So don’t live there then
Mitch Burke
Mitch Burke 2 months ago
Mayor cocklips says so.
R last
R last 7 days ago
u want him?
Jfree55
Jfree55 2 months ago
Sounds like a warm up to see how things might look in a power grid attack. I'm just saying be prepared for a digital war that will facelessly cost alot Americans there lives and not make the attacker obvious at first. Don't just sweep under the rug it's not a Russian issue it's whoever wants to team up against the worlds Superspower try to break the system to gain more power..
MODGNAR
MODGNAR 2 months ago
The real problem is GOVERNMENT RAN INSTALLATIONS SHOULD HAVE CURRENT TECH AND NOT 20 YEAR OLD PAYMENT SYSTEMS. U P G R A D E Y O U R S H I T YOU CANNOT INVEST IN TECHNOLOGY, YOU MUST UPDATE ONCE YOURS IS OBSOLETE. YOU CANNOT BANK ON OLD TECH INVESTMENTS, IT CHANGES TOO FAST, OLD PEOPLE DO NOT GRASP THIS. WHY DO PEOPLE STILL USE CHECKS? WE ARE IN THE FUCKING FUTURE! IF YOU DON'T KNOW HOW TO USE THE INTERNET, SORRY, GET LEFT BEHIND. IT'S NOBODY'S RESPONSIBILITY BUT YOUR OWN TO STAY CURRENT. I BET THE PAYMENT SYSTEM WAS RAN FROM HOMEBREW SOFTWARE CODED IN EARLY 2000'S ON INTERNET FUCKING EXPLORER. HAH!
Denzel Heden
Denzel Heden 2 months ago
is Donald Trump who told the Russians to hack this City lol
MissFoxification
MissFoxification 2 months ago
That IT department needs to be fired immediately, that was entirely preventable. Even if a staff member opened and executed malware it should have been limited to that particular vlan or machine and backups should have been restored quickly. There's standard operating procedures for a reason, practices that when followed render the damage extremely limited.
gameplayer502
gameplayer502 2 months ago
The town was hacked because the mayor was gay and they knew the gay boi wouldnt know what to do except pay,which he did 😂😂
R last
R last 7 days ago
takes a gay to spot a gay
gameplayer502
gameplayer502 2 months ago
0:47 why is a government employee speaking spanish? Wtf fire her
R last
R last 7 days ago
what is wrong with you. trump supporter
gameplayer502
gameplayer502 2 months ago
Im surprised a gay guy is a mayor in a texas town
Nick Frechette
Nick Frechette 2 months ago
YO LINDA!
Xx-Velocity-xX 2095
Xx-Velocity-xX 2095 2 months ago
Must be really boring not to be play fortnite
loki katzbalger
loki katzbalger 2 months ago
Bwahahahahaha I love this!
SaltCanDan
SaltCanDan 2 months ago
They probably lost more money than if they were to have just paid the ransom.
cvc
cvc 2 months ago
In short.... Ransomware is an easy way to rob municipalities. awesome.
Avaixus
Avaixus 2 months ago
Is that mayor gay?
Rylan Sparks
Rylan Sparks 2 months ago
Why does that matter in the slightest?
Pim
Pim 2 months ago
paper... you can also have a backup system.... but ya'll just being lazy
BadQuery
BadQuery 2 months ago
I’m a cyber security major and I about pissed when he said “an anonymous code that entered a server” lmfao
Mariana Ortez
Mariana Ortez 2 months ago
How the hell did he become the mayor 🤨🤨🤨
R last
R last 7 days ago
cause we needed a change. u got a problem with it?
Johnny B
Johnny B 2 months ago
What a gay story
Cruise Addiction TV
Cruise Addiction TV 2 months ago
They should have physical files stored somewhere incase this happens again and other cities can still get things done using pen and paper.
Ryan Marshall
Ryan Marshall 2 months ago
They didn't backup their records?? That is insane... These people shouldn't be in control of people's data...
MMSGEE
MMSGEE 2 months ago
It actually likely was the Russians they have whole companies who all they do is cyber attacks and exploitation. Ransomware hold important government and institutions document for millions in ransom, and people pay it or risk it all being deleted. I think this story did a poor job showing the severity and widespread nature of this issue. Shutting down basic infrastructure through cyber attacks is the future of war
Hycarl Hanif
Hycarl Hanif 2 months ago
The mayor looks like that dude from buzz feed
Splatsquatch
Splatsquatch 2 months ago
2:40 why doesnt she use a damn laptop
John Brown
John Brown 2 months ago
If Hackers were real they would make a positive difference on the planet and make me Worlds First Earth President!!
Martin
Martin 2 months ago
I am gonna go out on a limb here and suspect the person who clicked on the link to "Collect your lottery prize here" at the city hall, is still waiting on the prize check!
Simone Eli
Simone Eli 2 months ago
Russians,chinese probably some fat loner in his parents basement in america
Irish Rebel
Irish Rebel 2 months ago
He did it
Isaac Park
Isaac Park 2 months ago
Some people just love to cause pain and inconvenience to others. Sad sad
Jose Mendoza
Jose Mendoza 2 months ago
Bae at 3:27
R last
R last 7 days ago
she too good for u
theburners32141
theburners32141 2 months ago
Why is there a Mexican flag in the mayors office? I understand this is in TX but last I checked TX was in the US.
theburners32141
theburners32141 2 months ago
Jose Mendoza just looked at the map and Del Río is in TX. Across the border is MX and no part of Del Río is in MX. I live in California and last I checked San Diego is in CA and not in MX. Coexisting has nothing to do with recognizing what country you belong to or where your allegiance lays. It’s a public building built by tax payers that live and work in the US.
Jose Mendoza
Jose Mendoza 2 months ago
Lol look at a map of Del Rio. Both countries coexist and there is nothing wrong with it.
saruman thewhite
saruman thewhite 2 months ago
what happened to not negotiating with terrorists. And the city doesn't Backup :0
TechLiberator
TechLiberator 2 months ago
The mayor is absolutely clueless. The attack was obviously targeted. Ransomware is not random.
BacklTrack
BacklTrack 2 months ago
It can be.
j s
j s 2 months ago
Queer in Texas 🙌🏽🙌🏽🙌🏽
R last
R last 7 days ago
Yup. what's your point gurl
Simone Eli
Simone Eli 2 months ago
Steers to
fernando tario
fernando tario 2 months ago
Shoot they payed him I wish I knew how to hack
Paul Knight
Paul Knight 2 months ago
A gay mayor in Texas seems like a great feat than hacking a town.
Brandon D
Brandon D 2 months ago
Wow the mayor sounds like an idiot. He talks like a valley girl. I wouldn't trust him with anything.
Rahim Laban
Rahim Laban 2 months ago
Password is potatoe666
RoboBlox TM
RoboBlox TM 2 months ago
Is it, “THE RUSSIANS”?
Nova
Nova 2 months ago
This is what happens when you let liberals run a town.
R last
R last 7 days ago
n look what Trump has done to this country...
Carlos Gonzales
Carlos Gonzales 2 months ago
2:54 Sussie stop hoarding all the stapples for the love of god i need to fishin my work
Alex Bone
Alex Bone 2 months ago
It’s always those damn Russians. Or maybe the Chinese. Could’ve been the Iranians. Or ourselves. Damn those Americans, they ruined America!
0202 pmurT
0202 pmurT 2 months ago
Hold the wall, keep the cheating immigrants out.
Sam L
Sam L 2 months ago
These people don’t realize how lucky they are to be disconnected from the internet. Inconvenient sure but I’d love to see a mental health study on this town and the impact of internet on human relations
Abid Khan
Abid Khan 2 months ago
This is why you need to pay your IT people a livable wage.
Muthu Dissanayake
Muthu Dissanayake 2 months ago
Typewriter??? Put that file on a damn USB and plug it in a printer....
Sub Space1661
Sub Space1661 2 months ago
Looking at how Biasist leftist media is very fun.
Иван Иванов
And where is FBI?
Franz Dunkley
Franz Dunkley 2 months ago
The most dangerous hackers are the ones that access the infrastructures and just watch and gather information for years.
Mikhail Angel
Mikhail Angel 2 months ago
Being a small town equates to small allocated funds for IT security, thus having an exploit unknown until a hacker held you ransomware.
Reed Delgado
Reed Delgado 2 months ago
You wouldn't have to rebuild an infrastructure that is properly maintained and invested in. This is what happens when IT/cyber security is looked at as an expense rather than a necessity.
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